si6s Privacy Policy

1.1 What Information We Collect

We collect the following types of information for the purpose of account registration and service delivery on the si6s platform:

• Identity information: full name, date of birth, and national ID number (when verification is required)
• Contact information: email address and mobile phone number
• Financial information: payment method details (bKash, Nagad, Rocket, Upay, or bank account information) — for transaction processing only
• Login information: username and encrypted password
• Device and connection information: IP address, browser type, device model, and operating system type

1.2 Automatically Collected Information

When you browse the si6s website, some information is collected automatically:

• Cookies and tracking data: to improve site functionality and remember your preferences
• Session information: which pages were visited, how long was spent on them, and which links were clicked
• Technical logs: error logs and system performance-related information

1.3 Information Received from Third Parties

In some cases we may receive information about you from third-party sources, such as identity verification service providers, payment processors, or affiliate partners. This information is used only to improve our service quality and to prevent fraud.

2.1 Primary Purposes

The main reasons si6s collects and uses your information:

• To create and manage your account and to verify your identity
• To securely process financial transactions including deposits and withdrawals
• To provide customer support via live chat and email
• To manage bonus offers and promotions
• To track participation in the VIP program and award rewards
• To enforce responsible gambling policies

2.2 Secondary Purposes

We may also use your information for additional purposes:

• To analyze and improve platform usability and performance
• To detect and prevent fraud, money laundering, and other illegal activities
• To comply with applicable laws and regulations
• To send relevant promotional messages with your consent
• To conduct internal research and statistical analysis (anonymized)

3.1 Technical Security

si6s uses industry-standard security technology to protect your personal information. All our data transmissions are completed via SSL/TLS encryption. Passwords and sensitive financial information are stored in encrypted form and cannot be viewed directly even by our staff. Through regular security audits and penetration testing, we identify and address potential vulnerabilities.

3.2 Administrative Security

Only authorized staff can access your personal information, and only when necessary for service delivery. All staff operate under strict confidentiality agreements. si6s provides regular staff training to ensure best practices in data protection are followed.

3.3 Response to Data Breaches

If a data breach occurs for any reason, si6s will take necessary action immediately. Affected users will be notified of the matter as quickly as possible, and immediate steps will be taken to minimize harm.

4.1 Information Sharing Policy

si6s does not sell your personal information or transfer it commercially to third parties. However, information may be shared in a limited number of circumstances:

• With payment processors — only to complete transactions (such as bKash, Nagad, Rocket, Upay, or banking institutions)
• With identity and age verification service providers — only the relevant information
• With technology and infrastructure service providers — for service operations, under strict confidentiality agreements
• With law enforcement authorities — in response to legal obligations or court orders

4.2 Third-Party Game Providers

The si6s platform offers content from various game providers including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, and JILI. These providers may access their own limited technical data (such as game session data), but they do not receive your personal identity or financial information.

5.1 Details of Cookie Use

Various types of cookies are used on the si6s website:

• Essential cookies: to maintain login sessions, ensure security, and keep the site's basic functionality running — these cannot be disabled
• Functionality cookies: to remember your language preference and other settings
• Analytics cookies: to analyze site traffic and usage patterns — information is collected anonymously

5.2 Cookie Control

You will have the option to accept or reject cookies through your browser settings. However, please note that disabling essential cookies will prevent you from using many features of the si6s platform and may cause issues with logging in.

6.1 Retention Duration

How long your personal information is retained depends on the type of information and the purpose for which it was collected:

• Account information: for as long as the account is active, and for a defined period after closure as required by law
• Financial transaction records: may be retained for an extended period in accordance with anti-money laundering law requirements
• Session logs and technical data: generally deleted after a short period following service improvement
• Marketing preferences: until you opt out or your account is closed

6.2 Deletion of Information

If you close your account or request deletion of your information, si6s will delete your information as quickly as possible. However, some information may need to be retained for a defined period due to legal obligations or ongoing disputes.

7.1 Your Rights Regarding Information

As a user of the si6s platform, you have the following rights:

• Right of access: the right to know what information we hold about you
• Right to rectification: the right to request correction of inaccurate or incomplete information
• Right to erasure: the right to request deletion of your information in certain circumstances
• Right to restrict processing: the right to object to the processing of your information in specific cases
• Right to portability: the right to request your information in a structured format
• Right to opt out of marketing: the right to withdraw from promotional communications

7.2 How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact the si6s support team. Verification of your identity may be required to process your request. We are committed to responding to your request within a reasonable time.

8.1 Age Verification Policy

si6s strictly restricts its services to those aged 21 and above. We have age verification measures in place during the registration process, and if there is reason to suspect that a user has created an account using false information, that account will be suspended immediately. We never knowingly collect or store the information of anyone under the age of 21.

9.1 Update Notifications

si6s may review and update this privacy policy from time to time. If any significant changes are made, we will notify you via email or through the platform. The updated policy will take effect from the date of publication. Continued use of si6s after any changes will be considered as your agreement to the new policy.

10.1 Contact Methods

If you have any questions, comments, or complaints about this privacy policy, please contact our support team:

• Directly via 24/7 live chat — in both Bengali and English
• Email: [email protected]

We are committed to resolving your complaints or questions as quickly and satisfactorily as possible. si6s's goal is to always protect your trust and privacy.